Our services focus on refugee and new migrant groups. Our interpreters are usually native speakers of the languages they interpret. They are sensitive to community customs and needs. We aim to supply a culturally appropriate interpreter for each circumstance. We also provide qualified NZ Sign Language interpreters for the Deaf.
Interpreters are booked by government agencies or private businesses, such as law firms. Their services are generally free to the non-English speaker. This reflects New Zealand’s human rights legislation and the Health and Disability Commissioner’s Code of Rights, which promote people’s right to effective communication. Our interpreters serve hospitals, health centres, courts, tribunals, police, immigration, housing, and wider local and central government organisations.
We can provide interpreters for embassies, international delegations or special interest groups containing non-English speakers. We also provide interpreting services to private individuals e.g. to consult an accountant or other advisor. Please contact us to talk about special assignments. Quotes are available on request.
A trained interpreter will ensure:
- Equal access to services
- Effective communication
- Meaning, emotion, and register conveyed
- The agency professional and the client control the interview
- An explanation of any factors from either culture which could lead to misunderstanding or lack of desired response